Helpdesk

Open the Admin menu

1. Start as follows:

   • On Verifone terminals with a keypad, select 9 and then the Confirm key .
   • On legacy models, select the Confirm key and then 9.

   • On Verifone terminals without keypad, select the Menu button en then Admin.

2. Enter the passcode for the Admin menu and select Confirm.

Connect to Wi-Fi

1. On the terminal display, select Configure network.
2. Select Wi-Fi.
3. Turn on the Wi-Fi toggle switch.
4. Select the + icon to add a network. The terminal scans for Wi-Fi networks.
5. Choose the desired network from the list and enter the Wi-Fi password, or select Add manually and enter the name (SSID) of the Wi-Fi network and the Wi-Fi password.
6. Select the check mark to confirm.
   The terminal sets the network as default automatically, and connects to it.
   You'll now see a Wi-Fi icon at the top of the display.

After the terminal is boarded

If you need to change Wi-Fi usage after the terminal is boarded:

1. Go to the Admin menu. 
2. Select Network > Wi-Fi. You can now:
   • Turn Wi-Fi on or off using the Wi-Fi toggle switch.
   • Change IP settings.
   • Add another network as described above.

Defining a static IP address

To enable the payment integration with your POS a static IP adres is needed. 

1. On the connected terminal, open the Admin menu.

2. Select Network and then, depending on your connection type:

   Connection type	Select
   Wired	Ethernet.
   Wireless	Wi-Fi > select your Wi-Fi network > IP Settings.
   Bluetooth	Bluetooth > select the external device > IP Settings.

3. In IP Settings, turn off the DHCP toggle switch.

4. Enter your network details. To type a period (.), press 1 twice. Specify the following:

   • IP address of the terminal - this must be unique in the network
   • Subnet mask of the network
   • IP address of the router

   • IP addresses of the preferred DNS server and the alternate DNS server

5. Select the check mark (or Apply in some cases) to confirm.